NOD-11 Emerald core

Your satisfaction is essential.

 

• You have 30 days from the delivery date to request an exchange or return.

• Adjustments or resizing accommodations can be offered within this same 30-day period.

• Items must be returned in their original condition.

 

Custom or personalized pieces may have specific conditions, but I will always do my best to assist you.

 

• Orders are prepared with care and shipped within 3–5 business days.

• Each piece is protected in secure packaging to ensure safe arrival.

• Tracking is provided for all shipments.

• Delivery times vary by destination.

I understand that jewelry is meant to be worn and loved , and sometimes accidents happen.

 

• If your piece breaks, I offer repair services whenever possible.

• Minor repairs may be complimentary; more complex repairs may involve a small fee, depending on the damage.

Every Abyssaé creation is covered by a 3-month guarantee.

 

This guarantee includes:

 

• Manufacturing defects

• Premature breakage of structural components

 

It does not include:

 

• Damage caused by improper use (water exposure, falls, chemical products, excessive force)

• Normal wear over time

 

But even outside the guarantee period, I will always try to help with repairs.

To preserve the beauty of your jewelry — especially pieces with natural crystals:

 

• Avoid showering, swimming, or sleeping with your jewelry.

• Keep it away from perfumes, lotions, and harsh products.

• Store your piece in a soft pouch or box.

• Handle crystal beads gently, as natural stones can be delicate.

 

Full care guide available upon request via email.

Every order is delivered in Abyssaé packaging, designed to protect your jewelry and elevate your unboxing experience.

If you have any questions, concerns, or special requests:

You can contact me anytime via email.

I respond with care and intention, just like I craft each piece.